HPE 24-Hour Call-To-Repair Hardware Support

Utökat serviceavtal - material och tillverkning - 3 år - på platsen - 24x7 - reparationstid: 24 timmar - för StorageWorks D2D4324 Backup System
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Tillverkare Hewlett Packard Enterprise
Artnr HQ236E
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    • Remote problem diagnosis and support - through electronic support tools that isolate your problem and facilitate resolution
    • Escalation management - through established procedures that enlist specialized expertise from HP and selected third-parties
    • Parts availability -inventory of critical replacement parts maintained to support service requests
    • Onsite hardware support - for critical issues that cannot be resolved remotely; coverage includes all required parts and materials
    • 24-hour repair-time commitment - from your initial contact to the HP Global Solution Center
    • Round-the-clock coverage - service is available 24 x 7 x 365
    • Upfront server audit - to streamline troubleshooting and repair
    HP Care Pack-tjänsterna erbjuder uppgraderade servicenivåer som förbättrar ditt garantiskydd, ger sinnesfrid och hjälper dig hålla igång verksamheten.

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